Borgata Review
Borgata can be called as the small brother of BetMGM, which currently operates in the New Jersey market only. Sports, casino, and poker are available. The two websites are very similar since they use the same software and designs. But there are some differences when talking about bonuses: Borgata has a different approach to bonuses and not so many are available.
Also, since it's NJ only, for now, esports is not available yet. Overall the look and feel of the product are really good and user experience is seamless, besides the fact that Live Chat is not available, but you can still find all the info in TCs and dedicated FAQs.
Bonuses
Borgata offers the following Bonus
Bet $20 Get $100 Welcome Offer
- Register a new account and make your first deposit
- Download the Borgata Sports App on iOS or Android
- Bet minimum $20 and receive $100 in Free Bets
Sport / Game Coverage
The average margin seems to be around 5%, which is competitive. This is attractive for the players since it’s lower than the industry standard.
Responsible Gaming
Borgata has an overall good and broad page with articles and solutions related to responsible gambling. They seem to treat this topic seriously and the RG clickable logo is visible in the header (right side).
The following limits can be imposed on an account:
- Deposits limits
- Betting limits
- Time-based limits
- Timeout (cooldown)
- Self-Exclusion (a user can permanently prevent themselves from betting on the site)
- responsiblegaming@borgatacasino.com
Deposit & Withdrawal
You need to have your account verified before you can deposit. The deposit button can be easily accessed from the top menu or My Account > Cashier section
A withdrawal can be initiated from the same My Account > Cashier section. No fees apply and it can take up to five days to approve a withdrawal, plus the actual time for the transfer.
Onboarding Process
The onboarding process is quite good. There are a few fields to be entered in order to get the account registered, but the process is split into three sections, making it easy to go through and complete the process. Borgata also asks you to verify your SSN (but can be skipped until depositing) and install a plugin for location tracking in order to make sure that you are from the correct state.
Account Verification
- Not required for the registration, but is mandatory in order to deposit
- No timeframe
- ID, proof of address are mandatory and proof for the payment methods can be required as well
Customer Service
There’s no Live Chat, although the phone support is 24/7 and they do have an extensive FAQ section to help out.
Availability
24/7Utility Features
- Cashout
Get your winnings before the event you bet on ends
- Native app
iOS and Android
- Edit bet
Change/modify your bet after it was placed
- Live streaming
Enjoy watching the events live while you bet on them