Pixel.bet feels like a product that was made by gamers for gamers. The approach to building an esports bookmaker and casino is quite innovative compared to other bookmakers and seems to be on the same level with a few other newer players in the market. The first thing that grabs your attention is that the website is incredibly fast and smooth both on desktop and on mobile, which does correspond with what they are advertising it to be, and when adding a $250 Deposit Welcome Bonus on top, it makes for a great combination.
There might not be too many exclusive features available on Pixel.bet at the moment of this review, but everything they do offer so far is top-notch and we are really impressed by it.
Pixel.bet offer the following Bonus:
Sport / Game Coverage
Pixel.bet covers the main games an esports enthusiast might be interested in, but not a lot on top. All of them have plenty of betting options available, and the odds for the main markets, regardless of the game, have a margin of around 8%, which is not the best, but still quite competitive and within the market standards.
There are plenty of options available when it comes to Responsible Gambling. Pixel.bet treats this subject seriously, so there are multiple options for limits that can be imposed on an account, but also a number of organizations that can help when needed.
The following limits can be imposed on an account:
- Deposits limits
- Betting limits
- Time-based limits
- Timeout (cooldown)
- Self-Exclusion (a user can permanently prevent themselves from betting on the site)
- Reality Check (once set the website will keep on reminding about the session duration)
Deposit & Withdrawal
For depositing, the Deposit button can always be accessed in My Account section or by simply clicking on the balance. It's really simple and most importantly an instant affair. All the main payment methods are available.
Withdrawal time will really depend on the method used and can vary from instant (for the e-wallets) and up to 3-5 working days for the bank transfers and cards. The actual processing time from Pixel.bet's side usually takes up to 24 hours.
To say that the registration process on Pixel.bet is smooth and easy is to say nothing. The whole interface is extremely well laid out and intuitive, therefore, the two steps required in order to have an account set up can take as little as one minute to be completed. A simple example: in the password field the main three criteria are being highlighted when the inserted password fulfills them, which proves that the user was the first priority here since a lot of tiny but very helpful details like this that make the life easier are present. Social media login options are also available: Google, Twitch, Discord, and Steam.
There is no need to verify the account before depositing, but documents may be requested at any time by Pixel.bet, especially upon withdrawals (mandatory when exceeding the equivalent of €3000) and the set of the documents required is quite standard: proof of identity, proof of address and a payment method specific document upon their request.
The time it takes to verify the documents is usually up to 72 hours.
Live Chat answered really quickly and was on point all the time with the answers and more importantly with the attitude. Very good vibe, extremely friendly and really impressed with their service overall. The availability of the Live Chat support is between 09:00 - 00:00 CET, so not 24/7, but they promised that it'll change in the near future. Also, alternative channels like Facebook, Discord, and Twitter are available, plus an extensive FAQ section that can provide answers to most of the questions in the first place.
The emails are being answered with 24 hours.
Pixel.bet does not offer a huge number of features that will stand out compared to other bookmakers, they really focus on design and user experience for the core product which can afterward be improved and polished. Cashout seems to be one of the next improvements coming to the website according to Customer Support.
Features currently available:
- Live streaming for Esports
Enjoy watching the events live while you bet on them
Esports news are now one click away