Best Bookmakers / Mr.Play

Mr.Play Review

Mr.Play is a Casino and Betting website that has been around for a few years. The design is quite good and intuitive so the first impression here is very positive. Mr.Play offers bonuses that differ depending on your country of residence but the average one gives you €100 on sports and €200 on casino which is quite good. Customer service here wasn’t the best though, with limited open hours and long response times. Mr.Play offers quite a wide array of sports to bet on which is good, so all in all, Mr.Play can be worth checking out.

Bonuses

8 / 10

Mr.Play offer the following Bonus:

Interested in what other bookmakers are offering?BONUS COMPARISON

Sport / Game Coverage

8 / 10

You can definitely find any major sport or esport to bet on here. Mr.Play’s odds margins seem to be higher than average at around 7.68% at the moment of testing which means that the theoretical profit might be slightly smaller and Mr.Play will keep more than the average bookmaker, per bet placed.

 

esports

Dota 2
CS:GO
LoL
Valorant
Overwatch
StarCraft II
King of Glory
StarCraft

sports

Football
Tennis
Basketball
American Football
Ice Hockey
Baseball
Volleyball
Handball
Horse Racing
Australian rules football
Table Tennis
Bandy
Boxing
Cricket
Cycling
Floorball
Futsal
Gaelic Football
Golf
Greyhounds
MMA
Motorsports
Rugby League
Rugby Union
Pool
Snooker

others

Casino
Live Casino
Virtual Sports

Responsible Gaming

9 / 10

Mr.Play is licensed by both MGA and UKGC, which means that they definitely treat Responsible Gambling seriously. There are plenty of options available for the users, whether it's related to account restrictions or organizations that might offer help.

Organizations

Gambling Therapy
Gamblers Anonymous
BeGambleAware
GamCare
NetNanny
CyberPatrol
Betfilter
Gamblock

The following limits can be imposed on an account:

  • Deposits limits
  • Time-based limits
  • Timeout (cooldown)
  • Self-Exclusion (a user can permanently prevent themselves from betting on the site)
  • Reality Check

Deposit & Withdrawal

8 / 10

There are plenty of payment methods available on Mr.Play, actually around twenty, so everyone will find the best one for themselves. The website claims that all withdrawals should be processed within 24 hours, so if you're using an e-wallet then the funds should reach it instantly after approval from Mr.Play's side, while other payment methods can take longer than that.

payment options

Visa
Mastercard
Bank Transfer
Neteller
Skrill
Paysafecard
EcoPayz
Trustly
PayPal
Giropay
Interac
MuchBetter
Instadebit
Sofort
Entropay
Zimpler

withdrawal options

Visa
Mastercard
Bank Transfer
Neteller
Skrill
EcoPayz
Trustly
PayPal
MuchBetter

Onboarding Process

8 / 10

The onboarding process on Mr.Play is quite straight forward but also similar to many other bookmakers since it's a two-step process. 

Account Verification

The verification is not mandatory upon registration, but the documents can be requested once a withdrawal is initiated. Once verification documents are submitted, the verification can take up to 72 hours to be finished. The documents can also be uploaded directly into the user profile while logged in.

 

Valid ID and proof of address are mandatory for account verification, and Mr.Play reserves the right to also request proof of payment method such as, but not limited to bank account or credit card details.

Customer Service

7 / 10

Live Chat supports is not 24/7 here and the open hours are 08:00 AM to 00:00 AM CET. On the other side, the staff seems to be quite helpful and knowledgeable and there is an FAQ section available for when Live Chat isn't working. Emails are being answered within 24 hours usually.

channels

Live Chat
Email
FAQ

Utility Features

7 / 10
  • Cashout

Get your winnings before the event you bet on ends

  • Loyalty Program

Get points for your activity on Mr.Play

  • Blog

Follow the latest news on a dedicated news page

Additional Information

Excluded countries

Afghanistan
Algeria
Angola
Antigua and Barbuda
Bahamas
Belgium
Benin
Bhutan
Bouvet Island
British Indian Ocean Territory
Burkina Faso
Cambodia
Cape Verde
SHOW MORE

Languages

English
Norwegian
German
Finnish
French
Spanish
Arabic

Currency accepted

EUR
GBP
USD
NOK
CAD
SEK