BetMGM Review

BetMGM is a well-established US sportsbook that has a presence in five states with sports, casino, and poker. They also offer esports in two states as well. BetMGM is also related to Borgata, as they are functioning under the same ownership. Overall, the look and feel of the product are really good and the user experience is seamless, besides the fact that Live Chat is not available, but you can still find all the info in TCs and dedicated FAQs.


We found some of the most generous bonuses that we have seen on a sports betting platform on the internet, to date. First of all, you will be treated to a very generous risk-free bet of up to $600. The sole thing to do to claim this bonus is to make a deposit on BetMGM and then wager the money on some sports events. If you lose, then you can get risk-free bets up to $600. 


There is a current promotion for the Waste Management Phoenix Open, as you will get a $25 risk-free bet if you end up losing. For every week that you will make $50 in qualifying bets, you will get a $10 free bet at the beginning of the following week. And if your pick isn’t the first, then you will get up to $20 back.


All in all, the sports betting promotional section is excellent and we hope that many more operators will follow BetMGM’s example of providing generous bonuses to the players. Likewise, we can’t complain about the casino bonus section, where the players can get up to $1,000 as a deposit match bonus, and an additional $25 on the house. And that’s just for starters, as there are several other promotions at play at any given time.


The sports betting section is well-populated with sports from all different categories. And the players will be delighted to learn that they can easily place wagers on sports like athletics, boxing, football, baseball, basketball, golf, volleyball, handball, and many others. We will provide you a full list of the available sports at BetMGM in one of the following sections below. 


You should be aware that, at the time of writing, you can’t make wagers on esports events. It’s true that there is an entire esports betting section at BetMGM, but unfortunately, it’s not possible to place wagers for the time being. But the fact that there is a separate esports betting section, despite the fact that it’s unusable, gives us hope that esports will soon enough be introduced at BetMGM.


BetMGM, much like the Borgata counterpart, takes responsible gaming very seriously, as it should. If you think that you may have a problem with excessive gambling or sports betting, then you’re welcome to use one of the many available resources at BetMGM. First of all, if the problem is severe enough, then you can use the self-exclusion measure. Just write your request to the customer service team and they will promptly write your username in the self-exclusion list for a certain period of time that can’t be any less than six months.


Of course, sometimes you will not want to take such drastic measures. In such a case, you can take a cool-off period in which you will be barred from logging into your account at BetMGM for a commensurately smaller timeframe. And there are the classic deposit limit and wager limit measures that will prevent you from going overboard with betting and gambling. And you feel that you’re having a serious problem, then you can visit one of the available websites and contact the professionals that will help you deal with your problem. You’ll be able to read the full list of available measures and resources at BetMGM in one of the following sections below.


As is the case with the twin betting platform Borgata, you won’t have access to live chat at BetMGM either. Frankly, we’re perplexed as to why this is the case. The vast majority of reputable online sports bookies and casino operators feature live chat support as the cornerstone of customer service. And the live chat is the easiest and most convenient way to access customer support for the majority of players. 


We hope that BetMGM will introduce live chat soon. For now, you can use the very helpful phone chat and email support options. Both are equally effective at providing you with all the answers you need to all the problems you may have. And, best of all, they are available to use 24/7. But before you go and contact customer service at BetMGM, it’s always available to check out the quite exhaustive FAQ section, where you will find the most frequently asked questions at BetMGM and their respective answers.


The utility features are there, and the players can use them to their discretion and preference. Are you a fan of live betting? Now you can place live bets as you stream your favorite sports events at BetMGM. The live streaming platform is alive and well and players use it frequently. Do you wish to change anything about the bet that you have placed a few hours ago? Then you can use the “edit bet” utility feature and change your bet as you deem fit. And even before the event ends, you will have the option to do an early cash-out and get your winnings prior to the event’s ending. 


Lastly, are you a fan of mobile sports betting? If the answer is “yes,” you can now download the native mobile app at BetMGM for Android and iOS devices. The download and install processes will be complete in a matter of minutes and you can start placing bets in your favorite sports and betting markets easily right from your mobile device.


The deposit and withdrawal processes are simple and straightforward. But, in both cases, you will need to have your identity verified first. The online gambling laws are quite strict in the USA, and this is why it’s important for the operator to ascertain your identity before you have the option of deposit and withdrawing money. To verify your identity, you will need to provide some documents such as ID and utility bills. The process is relatively fast and will end in a few days. 


Once this is done, you can start making deposits and withdrawals with one of the available payment methods, such as Visa, MasterCard, Skrill, PayPal, bank wire transfer, and several others. The deposits are instant and the withdrawals are relatively quick.


10 / 10

BetMGM offers the following Bonus

Interested in what other bookmakers are offering?BONUS COMPARISON

Sport / Game Coverage

8 / 10

The average margin seems to be around 5%, which is competitive and attractive for the players. It’s lower than the industry standard.


Australian rules football
American Football
Bull Riding
Ice Hockey
Martial Arts
Rugby League
Rugby Union
Table Tennis



Responsible Gaming

9 / 10

BetMGM features several important resources that each player could use to their advantage if they feel that they may be having a gambling problem. Remember, you can contact customer service and ask them to implement any of the available measures that will help you make the distance between yourself and the BetMGM platform. 


Gambling and sports betting can be highly addictive hobbies for some people. If you feel that you have a serious problem, then contact the professional organizations through the websites at BetMGM so that the professionals will help you beat your addiction.


National Council of Problem Gambling

The following limits can be imposed on an account:

  • Deposits limits
  • Betting limits
  • Time-based limits
  • Timeout (cooldown)
  • Self-Exclusion (a user can permanently prevent themselves from betting on the site)

Deposit & Withdrawal

7 / 10

Bettors need to have their account verified before you can deposit. The deposit button can be easily accessed from the top menu or My Account > Cashier section 


There are several payment methods that you can use at BetMGM in an easy, very convenient way. You can read the list of all the available payment methods below.

Payment Options

American Express
Bank Transfer
Cashier at Borgata Hotel

Withdrawal Options

American Express
Bank Transfer
Cashier at Borgata Hotel

A withdrawal can be initiated from the same My Account > Cashier section.


Looks like there are no fees from BetMGM's side.


Withdrawal timeframe

No Live Chat and we also couldn’t find any info on the website, but I did find that it can take up to five days to approve a withdrawal, plus the actual time for the transfer.

Onboarding Process

8 / 10

The onboarding process is straightforward. Quite a few fields need to be entered in order to get the account registered, but the process is split into three sections, making it easy to go through and complete it. They also ask you to verify your SSN (but can be skipped until depositing) and install a plugin for location tracking in order to make sure that you are from the correct state. 

Account Verification

Account Verification


  • Not required for the registration, but is mandatory in order to deposit
  • Nothing mentioned regarding the time it takes
  • ID, proof of address are mandatory and proof for the payment methods can be required as well

Customer Service

8 / 10

No Live Chat, although the phone support is 24/7 and they do have an extensive FAQ section to help out. The fact that there is no live chat support means that you won’t get immediate support at BetMGM. But the phone chat and email support contact options are equally effective at providing you with all the answers you need. At the same time, you can consult the FAQ section for answers to the most frequently asked questions.





Utility Features

9 / 10

The utility features section at BetMGM is densely populated. There are several different utility features that will improve and enhance your sports betting experience at BetMGM. Read our list below to find out what kinds of utility features you can use.


  • Cashout

Get your winnings before the event you bet on ends

  • Native app

iOS and Android

  • Edit bet

Change/modify your bet after it was placed

  • Live streaming

Enjoy watching the events live while you bet on them

Additional Information

Excluded countries

American Samoa
Antigua and Barbuda



Currency accepted