BetMGM Review
BetMGM is a well-established US sportsbook that has a presence in five states with sports, casino, and poker. They also offer esports in two states as well. BetMGM is also related to Borgata, as they are functioning under the same ownership.
Overall, the look and feel of the product is really good and user experience is seamless, besides the fact that Live Chat is not available, but you can still find all the info in TCs and dedicated FAQs.
Bonuses
BetMGM offers the following Bonus
Sport / Game Coverage
The average margin seems to be around 5%, which is competitive and attractive for the players. It’s lower than the industry standard.
Responsible Gaming
Overall a good and broad page with articles and solutions related to responsible gambling. They seem to treat this topic seriously and the RG clickable logo is visible in the header (right side).
The following limits can be imposed on an account:
- Deposits limits
- Betting limits
- Time-based limits
- Timeout (cooldown)
- Self-Exclusion (a user can permanently prevent themselves from betting on the site)
- responsiblegaming.nj@betmgm.com
Deposit & Withdrawal
Bettors need to have their account verified before you can deposit. The deposit button can be easily accessed from the top menu or My Account > Cashier section.
A withdrawal can also be initiated from the same My Account > Cashier section. No withdrawal fees apply from BetMGM's side and it can take up to five days to approve a withdrawal, plus the actual time for the transfer.
Onboarding Process
The onboarding process is straightforward. Quite a few fields need to be entered in order to get the account registered, but the process is split into three sections, making it easy to go through and complete it. They also ask you to verify your SSN (but can be skipped until depositing) and install a plugin for location tracking in order to make sure that you are from the correct state.
Account Verification
- Not required for the registration, but is mandatory in order to deposit
- Nothing mentioned regarding the time it takes
- ID, proof of address are mandatory and proof for the payment methods can be required as well
Customer Service
There's no Live Chat, although the phone support is 24/7 and they do have an extensive FAQ section to help out.
Availability
24/7Utility Features
- Cashout
Get your winnings before the event you bet on ends
- Native app
iOS and Android
- Edit bet
Change/modify your bet after it was placed
- Live streaming
Enjoy watching the events live while you bet on them