JOKERBET is a Spanish operator mainly targeting the Spanish population. JOKERBET offers both sportsbetting and casino although there is no betting on Esports. The user interface is quite traditional so you will definitely feel quite at home navigating the website. In the casino, the game providers are quite limited. Brands such as NetEnt, Play’n Go, and Pragmatic are all missing however if you want to try out some other slots you’ll find that there is still plenty to explore. When it comes to bonuses, JOKERBET seems to have a lot of promotions, but the normal welcome bonus is good too.
So, what does the bonus entail? Well, for starters, all the new players will be able to get up to $100. The deposit match is set at 100%, so to make the most of the welcome deposit match bonus, you will need to deposit $100 yourself.
There are rules and limitations for using the welcome bonus though. For example, you will need to use it in the allotted time of no more than 30 days. This is more than enough for most players to reach the wagering requirement of 10x, as it means that to release the full welcome deposit match bonus, you will need to wager through $1,000 in 30 days, which is reasonable to expect that you will be able to do. But as far as bonuses go, JOKERBET doesn’t stand out from the crowd in a good nor in bad way.
The margins aren’t impressive either, to say the least. They are somewhat higher than the industry average at 7%. The specific betting margin numbers that we could pinpoint are 8.62% as the live odds margin and 5.94% as the pre-game margin. Both are somewhat worse than what the industry offers on average. Long story short, the margins aren’t bad per se, as there are many other online sportsbooks that offer worse odds than JOKERBET. However, the betting margins aren’t impressive either, and you won’t have to look for a long time to find better betting odds in some other online sports bookies.
Esports are a very popular section of online gambling in general, so it comes as somewhat of a surprise that JOKERBET doesn’t feature any esport at the time of writing this review. However, the classic sports are available, and you can easily find your favorite sports such as football, baseball, basketball, ice hockey, and others. But even the traditional sports section could use an upgrade via the introduction of some other popular sports that are notably missing from the list of available sports to bet on.
Another thing to note is there is an entire separate casino section at JOKERBET, with all of the most popular casino games. The casino is not at the forefront of the JOKERBET experience as this is a primarily online sportsbook platform, but still, it gives players the option to play casino games for fun if they ever get bored with the sports betting experience at JOKERBET.
Responsible gaming is not really the strongest suit of JOKERBET. Sure, there are some tools that the players can use to their advantage and benefit, like self-exclusion and deposit limits, but there are many other features that are missing. You will need to contact customer service to activate one of the available tools and this may sometimes be burdensome for the player to go through, especially if a speedy resolution is needed. We would also like it if there were more websites of professional responsible gaming organizations written on a separate responsible gaming page at JOKERBET. JOKERBET definitely shows that it cares for the players, but there’s still great room for improvement in the responsible gaming section of the platform.
While the official terms and conditions on the platform state that you will be able to deposit up to $150 without having to verify your account, in practice, this doesn’t hold up. Every time the player tries to make a deposit, no matter what size, they will be transferred to the account verification page. So, in practice, you will have to verify your account before making your first deposit. And it makes sense for you to get this process over with as soon as possible, because, eventually, you will have to go through it before making your first withdrawal. Spanish citizens only need to deposit a Spanish ID and proof of address, while foreigners may have to deposit their passports so that the verification process can get completed. The good news is that, once you submit all the required documents, JOKERBET will get the verification process done in a few days tops.
And the payments themselves are safe and straightforward. It would be better if more payment methods were available at JOKERBET, but the basic and most popular ones are already available, so this should cover most players’ needs when it comes to online payments. Visa, MasterCard, bank transfer, and Paysafecard are all available to use for making deposits and withdrawals. There is even one unique payment method in the form of JokerCash, however, the terms and conditions aren’t clear enough to explain to people what this unique payment method is all about and how it works. So, in our opinion, JokerCash is as good as non-existent for the time being, especially for the players that would like to know how it works first before using it to make payments.
The customer support experience at JOKERBET is average. The customer service agents are fast to reply and give adequate answers when we ask them simple questions. But it’s important to note that the customer service team at JOKERBET doesn’t work around the clock, and the agents won’t give the best and most appropriate answers to a bit more complicated questions. So, there is room for improvement in this section, too.
Lastly, we have the utility features. At the time of writing, the only utility feature that we could find at JOKERBET is the early cash-out feature. This is a very important feature and many players use it on the regular, as it gives them the option to withdraw their bets even before the event ends, increasing their wins and cutting their losses in the process. However, it’s important to note there is no live streaming and no bet builder either. JOKERBET would gain a lot in stature and popularity if it were to introduce these two important features.
So, we can’t really recommend JOKERBET to anyone. Maybe the players that reside in Spain may find this website and platform fun, but for all others, there are many other online sports bookies that are more generous in terms of bonuses and betting margins. Regardless, if you wish to learn more about what JOKERBET offers, then feel free to scroll down and read the rest of our comprehensive review.