PointsBet went live in 2017 in Australia, becoming one of the biggest names in that country’s betting market. By 2020, PointsBet expanded into the US market and currently offers online sportsbook services in three states. PointsBet a simple, no-nonsense sportsbook with a sports-only vertical, with comprehensive coverage and engaging features.
The great thing about PointsBet is that the platform is quite generous with its welcome bonus. Whereas most online sports bookies are much stingier with the welcome match bonuses, in the range of $10-20 for the new players, the PointsBet sports bookie offers up to $200 in the form of two free bets. You can use these free bets to introduce yourself to the PointsBet online platform. Remember to read the terms and conditions regarding this bonus, as there are certain limitations that you need to take notice of if you are to make the best of what this bonus has to offer.
The PointsBet welcome deposit match bonus of up to $200 is a welcome addition and a great attraction for new players. There are a few steps that you will need to go through to claim this generous bonus, but don’t worry. They are simple and easy. You will read about the exact steps that you need to go through to claim this bonus in one of the following sections of this review.
In terms of sports and coverage, there isn’t a lot left to be desired. The sports coverage is solid by any standard, as the most popular and most famous sports and betting events are all available at PointsBet. For the sake of reference, some of the available sports are American Football, MMA, Athletics, Rugby, Golf, Snooker, Tennis, Basketball, Baseball, and more. As you can see, there are many different options across the board and many different events to bet on within the available sports. However, there is at the time of this writing no esports betting section. This is disappointing given that esports betting is getting more popular on a daily basis, and many new sports betting fans are attracted to the esports betting section. But if you’re an esports betting fan, then your best bet would be to look someplace else for a betting experience.
Responsible gaming is one of the most important tenets of online sports betting. The point is for things to be fun, but sometimes they can spiral out of control. And this is why it’s important for online sportsbooks and casinos to take the lead and promote responsible gaming any way they can. PointsBet is a responsible sports bookie in this sense, as it provides several important resources for players to use if they suspect that they may be having a problem with overindulging in their passions. The full list of resources is available in one of the following sections, but for now, it would suffice to say that you can set deposit and wagering limits and enter your name in self-exclusion lists for certain periods of time. If you’re really struggling, you can find one of the websites of professional organizations dedicated to battling problem gambling. Here you will find all the information you need to battle online sports betting addiction if you have such problems.
There are only a handful of payment methods that the player can use for deposits and withdrawals at PointsBet. These are various credit and debit cards, ACH, PayNearMe, and others. Truth be told, there aren’t that many options to consider in this sense, but most Australian players will be content with the availability of these options. The deposit and withdrawal processes are easy to initiate and the deposits are instant. The withdrawals may need some time before they are processed, depending on the particular withdrawal method that you end up choosing. You will also need to verify your identity by providing the required proof-of-identity documents in a process that may last for a few days. After this, you can withdraw your winnings if they exceed the $30 mark.
Customer support is important to the online sports betting experience. And you’re in luck, as PointsBet has a proficient customer support team set in place and is active 24/7. This goes doubly if you use the live chat option, as you will be transferred to an available customer support agent typically in a few minutes. If that doesn’t work for any reason, then you can contact PointsBet customer service by using the email option or the phone contact option. All of these contact methods are equally effective at providing you with the answers you need. But if you were to ask us, we’d suggest that you use the live chat first, as this is in most cases the simplest and most convenient option to use to contact customer support on any online sports betting platform, including PointsBet. Best of all, it’s available to use 24/7.
In terms of the utility features, there’s definitely a lot to look forward to. Right off the bat, you will be able to make bets from your mobile device. And for this purpose, you can use the native mobile apps for Android and iOS devices. Both apps will give you a streamlined sports betting experience on your mobile device and you can make deposits and withdrawals and place bets in a matter of seconds. You can also use the cash out option if you want to get a payout even before the events that you have wagered bets on have ended.
If you refer some of your friends to use the PointsBet platform, you will get paid for it. Certain markets will have booster odds which will make it easier for you to make more money and to cut your losses. There is also a unique points betting system. You will be able to place wagers on some unique betting markets by collecting points, and the more you play, the more points you will collect. All in all, we’re completely satisfied with the PointsBet utility features as they enhance the entire sports betting experience on the platform.
PointsBet offers the following Bonus
Sport / Game Coverage
The average margin at PointsBet is 5%, lower than the industry average margin.
The sports section is fine as it’s populated by several of the most popular sports around the world. However, the lack of any esports betting options makes it impossible to recommend PointsBet to anyone that wishes to take part in online esports betting. The exact sports you can bet on are to be found below.
PointsBet has several measures that you can implement if you have any problems with sports betting. There are the usual self-exclusion lists and cool-off lists where you can enter your username to back off from sports betting for a while. These options can be very helpful to anyone that has problems in this sense. And there are several websites of professional organizations that are specialized in dealing with problem gambling and helping people face such issues.
The following limits can be imposed on an account:
- Deposits limits
- Betting limits
- Time-based limits
- Timeout (cooldown)
- Self-Exclusion (a user can permanently prevent themselves from betting on the site)
Deposit & Withdrawal
The deposit button can be easily accessed from the top left menu by navigating to “My Account” before clicking on the “Cashier” section.
A withdrawal can be initiated from the same place. PointsBet does not charge fees for withdrawals. Withdrawals are processed by PointsBet between 24 and 48 hours after the user initiates the process.
The onboarding process is standard, but require’s a user’s social security number in order to verify the account. Account verification is required in order to deposit or withdraw funds.
PointsBet will take up to 24 hours to check provided documentation, which includes the following:
- A valid ID and proof of address are mandatory. PointsBet also reserves the right to request proof of payment methods used.
PointsBet’s live chat support answered immediately. Emails were answered within 24 and 48 hours. Phone support is not provided at the time of the review, but a callback service is available.
The utility features offer a nice addition to the main PointsBet sports betting experience. You’re free to use any one of the available utility features below:
- Native App
iOS and Android
Get your winnings before the event you bet on ends
- Refer a Friend program
Get a reward every time you invite anyone to use the same betting site
- Boosted Odds
Higher odds on certain markets
- Points System
PointsBet offers unique markets that can be bet on using points won by users