EnergyBet Review
EnergyBet is a bookmaker owned and operated by Probe Investments Limited. They have their gambling licenses in Malta and the UK and one of the biggest pros of EnergyBet is that they accept players from a vast amount of countries. There is live betting as well as a live casino and the odds are actually quite good here with margins in the lower range. We really fancied EnergyBet's customer support as well which stands out as very helpful and friendly. The welcome offer is not that great though and also quite difficult to get your head around.
Bonuses
EnergyBet offer the following Bonus:
Sport / Game Coverage
EnergyBet really offers a great variety of events and sports to bet on. The margin for the live odds seems to sit at around 5.5% which is quite competitive, while pre-game sits at 4.37% at the moment of this review, and again, really competitive and good for the players.
Responsible Gaming
EnergyBet is licensed in multiple countries where responsible gambling is really important, so there are a lot of options available for the users, including a self-assessment quiz and the BetBlocker app, which can restrict access to betting sites for a period of time.
The following limits can be imposed on an account:
- Deposit limits
- Loss limits
- Wager limits
- Time-based limits
- Self-Exclusion (a user can permanently prevent themselves from betting on the site)
Deposit & Withdrawal
EnergyBet offers a lot of payment methods and it’s a simple process to deposit money here. No struggles and an easy deposit process.
Withdrawals require that your account is verified. There is also only one free withdrawal per week. Withdrawing more than once per week applies a €5 flat fee. The minimum withdrawal amount is €20. EnergyBet processes withdrawals within 3 business days from the moment of your request, as mentioned in their terms and conditions. Upon testing though, withdrawals were approved within a day.
Onboarding Process
In order to register on EnergyBet you have to go through a two-step registration form, which is quite comparable to most of the betting sites.
Account Verification is not required for initial registration but is mandatory in order to withdraw any funds. Once everything is submitted properly, EnergyBet reserves up to 72 hours to verify everything. A valid ID, proof of payment method (photos of credit card, or back documents for example), and proof of address are mandatory for account verification, and EnergyBet mentions in their T&C that they may also require verification of the deposit/withdrawal method.
Customer Service
Very friendly customer support. One of the best customer service experiences we've had actually. The downside is that there is no 24/7 support though, but all in all a very good experience. The open hours are 9.00 - 00.00 CET on weekdays and 13.00 - 21.00 CET on weekends.
Utility Features
- Cashout
Option to get a part of your winnings before the event has ended
- Native App
Android
- EnergyShop
Buy original products with the collected EnergyPoints
- EnergyBetWorld
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