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GUTS Review

Guts is mainly a Casino but they offer both Poker and a Sportsbook as well. Running under the Betsson’s flag, it’s a very trustworthy operator. There are loads of casino games available from many various game providers so whether you are looking for Play’n’Go, NetEnt, Novomatic or any other slots, you will probably find them here.

 

While the deposit match bonus for the casino of up to $500 and 30 free spins is solid, there are no promotional offers whatsoever when it comes to the sports betting section. This is a serious flaw as the majority of online sportsbooks have some manner of promotion, even if it is no bigger than a single $10 free bet. The free bets give new customers a chance to see what the betting platform is all about and whether it’s worth committing a serious deposit.

 

Again, there are several other bonuses offers that the players can look forward to in the casino section, including a 10% live casino cashback every weekend, $100,000 tournament extravaganza bonuses, welcome bonuses of different shapes and sizes, and more. But, at the time of writing this review, there are no bonuses for the sports betting section whatsoever. We can only hope that this will change in the near future and that Guts will start introducing bonuses that will be available to sports bettors, as is the case with most other online sportsbooks.

 

Even though there aren’t any bonuses, there are still dozens of different sports and esports to place wagers on. This is one of the strongest aspects and features regarding Guts. Some of the sports that players can bet on are handball, golf, boxing, cricket, basketball, baseball, and many more. Likewise, the players can access the esports betting section where they can place wagers on Counter-Strike: Global Offensive, DOTA 2, League of Legends, Starcraft II, and other popular titles. There are many betting markets that you can look towards to enhance your sports betting experience at Guts. Long story short, there are many sports and betting markets available for the players to enjoy, and very few other online sports bookies have the ability to compete with what the Guts sports betting platform has to offer.

 

Responsible Gaming is very important for all the players that would like to enjoy online sports betting while keeping their sanity, so to speak. If you aren’t careful with how frequently you place wagers, then things may spiral out of control. There are preventive measures and resources that you can use at Guts, though there’s certainly still room for improvement in this sense. Your first step should be to take the self-assessment test to determine whether you show any symptoms of gambling addiction. If you believe you have a problem, then you can activate the cool off and self-exclusion measures available at Guts, or you can limit the deposits and wagers that you make on the platform. Lastly, you can contact one of the organizations that specialize in providing help to individuals with gambling problems. Contact Gamblers Anonymous or any other such organization and the professionals will help you deal with your gambling issues.

 

Payments aren’t a hassle in the way they are at other sites, with Guts payments being quick, fast, and safe. There are a number of payment methods that you can use for this purpose, including but not limited to Paysafecard, MasterCard, Visa, Sofort, Euteller, and others. There are credit cards, debit cards, electronic wallets, and other types of payment methods.

 

Deposits are all instant and free of charge. While withdrawals are instantly approved, you will still need to wait a couple of days for the money to make it to your account with most payment methods. If you use electronic wallets, the withdrawals will be instant, just like the deposits.

 

For the verification process, you will need to submit some documents that will act as proof of your ID, and you will also need to wait a few days. After your identity is verified, you will be able to make withdrawals easily if you have at least $10 or currency-equivalent on your Guts account.

 

The customer service is also outstanding. There are no less than 3 different contact methods, including live chat, email, and phone. Each of these contact methods are effective and will get the job done. We suggest that you go for a live chat if you want to get things done as quickly as possible, as you will be connected to a customer support agent in short order. Moreover, the customer service team is made up of highly trained professionals that are also courteous and friendly, willing to help you with whatever problem you may have with the Guts sports betting and casino platforms.

 

The utility features section could use some work, though. For now, we could only find the cashout option.  What it means is that you can get a payout on your bet even before the match ends. Of course, you will get a commensurately smaller payout, but sometimes this can spell the difference between getting some money or losing your bet completely.

 

This feature isn’t exclusive to Guts though, as many sportsbooks use it. Regardless, we sure hope that Guts will implement new utility features like bet builder, live streaming, native mobile apps, and other standard features on other sites.

 

A thing to note is that Guts is only available to use by the people that reside in a handful of different countries. If you check the list of banned countries (which can be found at the end of this review), you will notice that there are more than 150 countries on the exclusion list. So, if you happen to reside in one of these excluded countries, tough luck. You won’t be able to use Guts.

 

But you may never know, it’s entirely possible that Guts will become available to use in other countries in the near future, as well.

Basic Info

Company Name
Betsson Group

Year Established

2012

Jurisdiction

Malta, United Kingdom, Sweden, Germany

Website Terms & Conditions

Products

Casino, Live Casino, Poker
Bonuses
8 / 10

Guts offer the following Bonus:

The minimum deposit in order to qualify for the bonus is $10 and up to $100 max. The deposit and bonus need to be wagered six (6x) times with min. odds 2.00 and within 30 days before a withdrawal is made.

claim bonus
Interested in what other bookmakers are offering? BONUS COMPARISON
Sport / Game Coverage
8 / 10

There are plenty of games and sports to choose from on Guts. The live betting margin is around 6%, while pre-live seems to sit slightly above average at around 7%, which is not fantastic by any means but is close to the industry average.

 

There are many sports and a number of esports at Guts, too. The full list of available sports and esports can be seen below.

Esports

Dota 2
CS:GO
LoL
StarCraft II
King of Glory

Sports

Football (Soccer)
Tennis
Basketball
American Football
Ice Hockey
Baseball
Volleyball
Handball
Badminton
Bowls
Boxing
Cricket
Cycling
Darts
Gaelic Football
Floorball
Golf
MMA
Rugby League
Rugby Union
Motorsports
Snooker
Table Tennis

Others

Casino
Live Casino
Poker
Responsible Gaming
9 / 10

It’s always nice to feel safe in knowing that you’re supported by a network of powerful resources that will help you out if you ever overdo sports betting and gambling. So, here are some of the available measures and resources that enforce responsible gambling at Guts.

Organizations

BeGambleAware
Gamblers Anonymous
Gamblock
Gamcare
CYBERsitter

The following limits can be imposed on an account:

  • Deposit limits
  • Loss limits
  • Wager limits
  • Time-based limits
  • Cool-off
  • Self-Exclusion (a user can permanently prevent themselves from betting on the site)
  • Reality Check (once set the website will keep on reminding about the session duration)
Deposit & Withdrawal
8 / 10

The deposit and withdrawal processes are a breeze to go through. The one thing that you need to have in mind here is that you may need to go through an identity verification process that may last a few days and will require the submission of some documents. Other than that, you will be able to enjoy quick deposits and withdrawals in a completely safe environment, with multiple payment methods available at all times.

Depositing on Guts is no problem whatsoever. There are plenty of common payment methods available.

 

Assuming that your account is fully verified, withdrawals from Guts are simple and fast. There is a minimum withdrawal amount of $10 (or similar in other currencies).

Withdrawals are generally approved the same day as you request them, and the time it takes to receive your funds once your withdrawal is approved depends on the payment method you chose. Credit cards take 1-3 banking days and the same for bank transfers, while e-wallets are received immediately.

 

Payment Options

Visa
MasterCard
Bank Transfer
Neteller
Skrill
EcoPayz
Zimpler
Paysafecard
Sofort

Withdrawal Options

Visa
MasterCard
Bank Transfer
Neteller
Skrill
EcoPayz
Zimpler
Paysafecard
Sofort
Onboarding Process
7 / 10

The onboarding process on Guts is a standard three-step affair, which is quite similar to many other online bookmakers.

Account Verification

Account Verification is not required for initial registration but is mandatory in order to withdraw any funds. A valid ID, proof of payment method, and proof of address are mandatory for account verification and can also be asked for in combination with deposits or withdrawals.

Customer Service
9 / 10

As previously discussed, the entire customer service experience with Guts is top-notch. The customer support agents are always available, friendly, and helpful. They will help you with whatever kind of problem you may have on the Guts sports bookie and casino platforms.

 

All in all – superb customer service. Answered all questions in a good and timely manner, however, the support section of the website feels like it loads separately on another website and we think it could have been a bit more streamlined or, integrated, rather. Although you can live with that and the help you get is great.

Channels Mentions

Live Chat
Email
Phone
FAQ

Availability

24/7
Utility Features
5 / 10
  • Cashout

Option to get a part of your winnings before the event has ended

Cashout
Additional Information

Excluded countries

United States
American Samoa
Guam
Marshall Islands
Northern Mariana Islands
Puerto Rico
Virgin Islands, U.S.
Afghanistan
Algeria
Angola
Anguilla
Antigua and Barbuda
Argentina
Aruba
Australia
Austria
Armenia
Azerbaijan
Bahamas
Barbados
Belarus
Belgium
Belize
Benin
Bhutan
Bonaire, Sint Eustatius and Saba
Botswana
Bouvet Island
British Indian Ocean Territory
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Cape Verde
Cayman Islands
Central African Republic
Chad
China
Christmas Island
Cocos (Keeling) Islands
Comoros
Congo
Cook Islands
Costa Rica
Cote D'Ivoire
Croatia
Cuba
Curacao
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Fiji
France
French Guiana
French Polynesia
French Southern Territories
Saint Martin (French part)
Gabon
Gambia
Germany
Ghana
Greece
Greenland
Grenada
Guadeloupe
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and Mcdonald Islan
Holy See (Vatican City State)
Honduras
Hong Kong
Hungary
India
Indonesia
Iran, Islamic Republic of
Iraq
Ireland
Italy
Jamaica
Jordan
Kazakhstan
Kosovo
North Korea
Kuwait
Kyrgyzstan
Lao People Democratic Republic
Latvia
Lesotho
Liberia
Libya
Lithuania
Madagascar
Malawi
Malaysia
Maldives
Mali
Martinique
Mauritania
Mauritius
Mayotte
Montenegro
Micronesia, Federated State of
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
New Caledonia
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Oman
Pakistan
Palau
Palestinian Territory, Occupied
Panama
Papua New Guinea
Philippines
Pitcairn
Poland
Portugal
Reunion
Romania
Rwanda
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Saint Barthelemy
Samoa
Sao Tome and Principe
Senegal
Seychelles
Sierra Leone
Singapore
Sint Maarten (Dutch part)
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Eswatini
Switzerland
Syrian Arab Republic
Tajikistan
Tanzania, United Republic of
Faroe Islands
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United States Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Virgin Islands, British
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
Wisconsin
West Virginia
Wyoming
Louisiana
Georgia

Languages

English
German
Norwegian
Swedish
Finnish

Currency accepted

EUR
GBP
USD
CAD
AUD
NOK
SEK
NZD