Mr Green Review
Mr Green is a very old player in the iGaming industry. Owned by William Hill, they are a very legit and trustworthy operator. Mr Green focuses heavily on the responsible gambling aspect and offers a lot of tools to help control your gambling and keep it safe. There is a good casino here with a huge range of games, but the sportsbook is also a pleasant experience mainly in terms of a really good interface which makes it easy and fun to play here.
But even though Mr Green has some noteworthy features, like its dedicated approach to the all-important responsible gambling, the sports betting platform has some major flaws as well. We’re specifically talking about the sportsbook promotions right now, as they are quite lackluster.
There’s currently only a welcome bonus of two $10 wagers that you can spend within seven days of getting them. And that’s it. There’s only $20 that you can look forward to for the Mr Green sports betting platform. Other online sports bookies offer a range of bonuses, including enhanced odds, additional free wagers, accumulator bonuses, etc. But Mr Green only works with the meager $20 free bets bonus for the new players. We hope that new and more generous bonuses will start getting introduced at Mr Green in the near future.
The sports and esports betting sections are well-populated, but again, a bit lackluster when compared with what some of the giants in the industry have on offer. You have the classics like American football, basketball, baseball, European football, boxing, cycling, and more. In terms of esports, there are only three games for now. These are Counter-Strike, DOTA 2, and Rainbow Six. Of course, these are very popular esports but we hope that new games and esports will be featured on the Mr Green sports betting platform. And the same goes for the regular sports section and available betting markets. This is not to say that the selection is bad per se, but there’s definitely room for improvement.
But if Mr Green has some bragging rights, then they would have to lie in the field of responsible gambling. We’ve yet to see a company that’s more dedicated to the prevention of problem gambling than Mr Green. The first thing you could do if you suspect that you or a person you know has problems with gambling is to visit the responsible gaming page at Mr Green. There you will find ample advice on what gambling is and how to prevent it from taking over your life.
But if this doesn’t help you and if you happen to have developed a degree of psychological addiction to online sports betting, then you can use one of the preventive measures available at Mr Green. You can put limits on your deposits and wagers, as well as limits on the time you’re spending daily at Mr Green. Additionally, you can enter your username in the self-exclusion list for a minimum of six months or you can take a cool-off period and be temporarily barred from logging into your Mr Green account.
Lastly, you can visit one of a dozen or so helpful pages where you can get professional help to assist you with dealing with your gambling and sports betting problems. So, Mr Green is definitely dedicated to the effort of battling the malady of problem gambling and should be commended for this, as not many online casinos and sports bookies are brave enough to take the lead and promote responsible gambling.
The good thing about Mr Green is that there are several of the most popular deposit and withdrawal payment methods that you could use. There is Paypal, Neteller, bank transfer, Skrill, Visa, MasterCard, Maestro, and many others. There is a proper selection of credit and debit cards, electronic wallets, and non-traditional payment methods, as well.
The deposit process is instant and you can use the money that you have funded your account within no time. But the withdrawals may take some time, as is usually the case with withdrawals in online betting and gambling platforms. Also, you will need to verify your identity before you’ll be able to withdraw money. The verification process should be over very quickly, typically in less than three days from the moment you send your documents. You can do this by providing utility bills and ID documents to verify your identity. This is a standard process that online sports bookies and casinos have so that they can comply with anti-money laundering and anti-terrorism legislation.
But above all else, it’s important to note that the deposit and withdrawal processes are completely safe and secure, with the utilization of 128-bit SSL encryption technology that will protect all data coming to and from the sports bookie’s website.
There are three main ways in which you can contact the customer service team at Mr Green. The first and most useful one is the live chat option. This one is available to use 24/7. So, if at any point you find yourself having a question that you would like to ask of the customer support team at Mr Green, then feel free to use the live chat contact option. You will get connected to a customer service agent as soon as possible.
Then there’s the email contact option at firstname.lastname@example.org. If you feel that you have a longer question to ask, then feel free to write an email to the customer service team. Once again, you will get a reply promptly detailing all the answers you need. The phone option is a nice addition in this sense, though we must note that only the people in a select group of countries can use the phone customer support contact method.
Lastly, if all else fails (and, given the track record, it most certainly won’t fail), you can try and contact the Mr Green customer service team on the social media platforms. This is a rare option as not many online sports bookies and casinos feature it. It’s still a nice thing to have in mind.
Mr Green has a robust utility features section that players can make use of. There are several options to choose from here, including early cash-out, bet builder, live streaming and live betting, mobile betting, and several others. All of these options will enhance your entire online sports betting experience at Mr Green and it’s always a pleasure to see that there are several utility features to make use of as you wager bets.
Mr Green offer the following bonus:
Sport / Game Coverage
Margins on Mr Green lie around 5.5% for both Live and pre-game betting which is quite decent, especially for Live. It’s also quite average compared to the rest of the industry in terms of pre-game betting while it’s slightly better than the industry average for live betting.
The coverage isn’t bad, but there’s still room for improvement. Some of the major sports and esports are covered in the betting section. We would like to see new sports and esports to freshen and spice things up, though.
In terms of promoting responsible gaming, Mr Green’s efforts are second to none. There are so many resources that you can use that it’s difficult to keep track of. Below you will find a full list of the available responsible gaming resources that can help anyone get their life back on track after a stint of gambling problems and addiction.
- Deposit Limits
- Deposit limits
- Loss limits
- Timeout (cooldown)
- Self-Exclusion (a user can permanently prevent themselves from betting on the site)
- Self-evaluation tools
Deposit & Withdrawal
There are several deposit methods to choose from and you can find available ones below. The deposit process is instant and, in most cases, free of charge. Depositing money on Mr Green is just as easy as on any operator and very standardized. Withdrawals can be a bit slow though.
In order to withdraw money from Mr Green, you have to verify your account. If your account is successfully verified it’s easy to initiate a withdrawal. There is a minimum withdrawal amount of €30. Also, withdrawals incur a small fee of €1 up to €10 euro depending on the chosen payment method and the withdrawal amount. All withdrawals seem to be processed within one working day but the actual transfer time depends on the payment method used.
The withdrawal processing timeframe from Mr Green's side is 72 hours. After the withdrawal is approved, the withdrawal time is subject of what payment method you have chosen. The longest you will have to wait for is 5 business days once your withdrawal is approved.
The onboarding process at Mr Green is quite similar to other bookmakers actually, with a three-step form that has to be completed in order to have a registered account.
Account Verification is not required for initial registration but can documents can be requested when the deposit values exceed a bigger amount or in order to withdraw. A valid ID and proof of address are mandatory for account verification. You may be subject to submit additional documentation if required by Mr Green.
Customer service is good here. The live chat is open 24/7 but there are also additional ways of contacting support. You can email them, in some cases even call them (depends on which country you are in) and a nice addition is that they can answer you through social media channels as well and have an extended FAQ section.
There are several popular utility features that you can use at Mr Green. For example, if you wish to cut your losses and get a payout early on, you can use the early cash-out option. If you’re a fan of live betting, then you can enjoy doing so while doing live streaming at the same time. The bet builder will help you combine betting markets and get automatic calculations for the bet prices. The full list of utility features is available below.
- Bet Builder
A feature that allows players to place combination bets on the same event which traditionally would not be possible with a regular combination bet
Option to get a part of your winnings before the event has ended
- Native App
iOS and Android